Zebra Shades Operating Instructions

CHAIN OPERATED:

To lower the window shade: grasp the beaded chain length furthest away from you and pull downward in a controlled manner.

To raise the window shade: grasp the beaded chain length closest to you and pull downward in a controlled manner.

Note: If the zebra roller is reversed/inverted the positions to raise and lower the zebra shade are also reversed.

CAUTION: Do not use excessive force or speed when pulling the chain in any direction as this can cause damage to zebra shade fabric and may also affect the leveling of the zebra shade (which will also end up causing damage to zebra fabric). Do not lower the zebra shade beyond its lowest point (windowsill or floor) as this will cause the tube to pull the front panel in the opposite direction which may cause damage to the zebra fabric and create an unnatural separation between the front and rear panels. Some zebra shades allow for stoppers to be provided to establish travel limits so that this does not occur. If your zebra shades were installed with stoppers, do not force the zebra shade beyond the stopper as this may cause the stopper to become lodged in the clutch mechanism which will affect the functionality of the zebra shade and could possibly damage the clutch mechanism.

The zebra shade fabric is becoming frayed on the side with normal use. (If this happens, please discontinue use, and contact us right away)
The zebra shade is rolling unevenly when being raised or lowered. This could eventually cause damage to the zebra fabric. (If this happens, please discontinue use, and contact us right away)

MOTOR OPERATED:

To lower the window shade: on the corresponding remote-control unit, choose the channel that corresponds to the desired zebra shade and press the DOWN arrow button (you can use the CENTER button at any point to stop the zebra shade at any desired length).

To raise the window shade: press the UP arrow button on the remote-control unit (you can use the CENTER button at any point to stop the zebra shade at any desired length).

NOTE: If you have more than one zebra shade assigned to the same remote-control unit, make sure you have the correct channel selected before attempting to raise or lower the desired zebra shade. You can change the channel selection by pressing the LEFT or RIGHT arrow buttons until the desired channel number is displayed in the LCD screen of the remote-control unit. To raise or lower ALL of the zebra shades at the same time, press either the LEFT or RIGHT arrow button repeatedly until all the channel numbers are displayed simultaneously on the LCD screen of the remote-control unit, then press the UP or DOWN arrow button accordingly.

If you have purchased battery operated motorized zebra shades, it is your responsibility to charge the motors regularly to maintain the longevity of the motors. The battery motors usually need to be charged every 3-4 months depending on frequency of use.

To charge the motors: connect the provided charger to the corresponding receiver located behind the zebra shade and leave the charger plugged in overnight (the light on the charging unit will turn green when fully charged). Please make sure to confirm the location of the receiving plug on the zebra shade with your installer at the time of installation.

CAUTION: Do not allow the motor to die completely as this may cause damage to the internal battery which may result in the motor needing to be replaced. When the motor needs to be charged, it will begin to beep every time it is used, however, it is recommended that you charge every motor (regardless of the beeping noise) every three to four months (unless the beeping noise happens before the three months, if this occurs, charge the motor). Do not leave the charger connected to the motor after the motor has been fully charged as this may cause damage to the internal battery and result in the motor needing to be replaced. If you have more than one type of charger, the installer will explain which motor corresponds with which charging unit.

You have tried to charge the motor overnight with the corresponding charger and the motor is not responding.